diff --git a/plexpy/datafactory.py b/plexpy/datafactory.py
index 61b1f725..683ada6a 100644
--- a/plexpy/datafactory.py
+++ b/plexpy/datafactory.py
@@ -1665,16 +1665,16 @@ class DataFactory(object):
                 result = monitor_db.select(query=query.format('parent_rating_key', 'rating_key'),
                                            args=[item['parent_rating_key']])
                 for item in result:
-                    key = item['media_index'] if item['media_index'] else item['title']
+                    key = item['media_index'] if item['media_index'] else str(item['title']).lower()
                     children.update({key: {'rating_key': item['rating_key']}})
 
-                key = item['parent_media_index'] if match_type == 'index' else item['parent_title']
+                key = item['parent_media_index'] if match_type == 'index' else str(item['parent_title']).lower()
                 parents.update({key:
                                 {'rating_key': item['parent_rating_key'],
                                  'children': children}
                                 })
 
-            key = 0 if match_type == 'index' else item['grandparent_title']
+            key = 0 if match_type == 'index' else str(item['grandparent_title']).lower()
             grandparents.update({key:
                                  {'rating_key': item['grandparent_rating_key'],
                                   'children': parents}
diff --git a/plexpy/pmsconnect.py b/plexpy/pmsconnect.py
index 18e51fe7..8bddcbd6 100644
--- a/plexpy/pmsconnect.py
+++ b/plexpy/pmsconnect.py
@@ -3033,13 +3033,13 @@ class PmsConnect(object):
                                 key = int(child_index) if child_index else child_title
                                 children.update({key: {'rating_key': int(child_rating_key)}})
 
-                    key = int(parent_index) if match_type == 'index' else parent_title
+                    key = int(parent_index) if match_type == 'index' else str(parent_title).lower()
                     parents.update({key:
                                     {'rating_key': int(parent_rating_key),
                                      'children': children}
                                     })
 
-        key = 0 if match_type == 'index' else title
+        key = 0 if match_type == 'index' else str(title).lower()
         key_list = {key: {'rating_key': int(rating_key),
                           'children': parents},
                     'section_id': section_id,