diff --git a/_faqs/2012-10-28-how-can-i-backup-my-greenshot-configuration-or-transfer-it-to-another-machine.markdown b/_faqs/2012-10-28-how-can-i-backup-my-greenshot-configuration-or-transfer-it-to-another-machine.markdown index d93284f92..1496cc238 100644 --- a/_faqs/2012-10-28-how-can-i-backup-my-greenshot-configuration-or-transfer-it-to-another-machine.markdown +++ b/_faqs/2012-10-28-how-can-i-backup-my-greenshot-configuration-or-transfer-it-to-another-machine.markdown @@ -5,5 +5,6 @@ published: true title: How can I backup my Greenshot configuration? Or transfer it to another machine? tags: [] --- -

Greenshot's configuration is stored within a single file called Greenshot.ini. You can either find it in the program directory (if you are using the ZIP distribution) or in Greenshot's AppData directory (if you used the installer), which is located in your user profile's directory (e.g. in Windows 7 it is something like C:\Users\USERNAME\AppData\Roaming\Greenshot\).
-If you want to backup your configuration, simply copy the Greenshot.ini file to another place. You can even transfer your configuration to a Greenshot installation on another machine, simply copy the file over to the target installation. Just make sure that Greenshot is not running while doing so.

+Greenshot's configuration is stored within a single file called `greenshot.ini`. You can either find it in the program directory (if you are using the ZIP distribution) or in Greenshot's AppData directory (if you used the installer), which is located in your user profile's directory (e.g. in Windows 7 it is something like `C:\Users\USERNAME\AppData\Roaming\Greenshot`). + +If you want to backup your configuration, simply copy the `greenshot.ini` file to another place. You can even transfer your configuration to a Greenshot installation on another machine, simply copy the file over to the target installation. Just make sure that Greenshot is not running while doing so. diff --git a/_faqs/2012-10-28-will-there-ever-be-a-greenshot-version-for-linux-or-mac.markdown b/_faqs/2012-10-28-will-there-ever-be-a-greenshot-version-for-linux-or-mac.markdown index 7048672d5..c02cfc43c 100644 --- a/_faqs/2012-10-28-will-there-ever-be-a-greenshot-version-for-linux-or-mac.markdown +++ b/_faqs/2012-10-28-will-there-ever-be-a-greenshot-version-for-linux-or-mac.markdown @@ -7,4 +7,9 @@ categories: [] tags: [] --- -

Probably not, at least not in the near future. Greenshot is written with the Microsoft .NET framework, which does not run on Linux or iOS systems. Of course there is mono which allows runnning .NET apps on operation systems other than Windows, however it does neither support Windows Forms nor WPF, which would make it impossible to reuse Greenshot's existing code base. As we would rather not maintain multiple code bases, there are currently no plans to create a Greenshot version for Linux.

+ +Maybe you missed it, in the mean time we released an OSX version of Greenshot, more about it [here](2017/01/10/mac-os-launch/) + +For Linux we don't plan anything in the near future. Greenshot is written with the Microsoft .NET **framework**, which does not run on Linux or iOS systems. +Although Microsoft released .NET Core, which is multi-platform, unfortunately .NET Core does neither support Windows Forms nor WPF, which would make it impossible to reuse Greenshot's existing code base. +As we would rather not maintain multiple code bases, there are currently no plans to create a Greenshot version for Linux. diff --git a/_faqs/2013-01-27-how-can-i-avoid-greenshot-opening-a-browser-window-at-the-end-of-the-installation-process.markdown b/_faqs/2013-01-27-how-can-i-avoid-greenshot-opening-a-browser-window-at-the-end-of-the-installation-process.markdown index f6b415ee1..74d673bfc 100644 --- a/_faqs/2013-01-27-how-can-i-avoid-greenshot-opening-a-browser-window-at-the-end-of-the-installation-process.markdown +++ b/_faqs/2013-01-27-how-can-i-avoid-greenshot-opening-a-browser-window-at-the-end-of-the-installation-process.markdown @@ -7,7 +7,15 @@ title: How can I avoid Greenshot opening a browser window at the end of the inst tags: [] --- -

Currently, there is no way to turn this off. If you cannot live with it doing so, we recommend using the ZIP distribution instead of the installer.

-

Please remember: Greenshot is free of charge, and the program itself is free of advertising or nagging. There are only few ways to generate at least a little income to cover our expenses, namely donations and website advertising (which needs traffic to work). For Greenshot it's crucial that people know (and visit) getgreenshot.org. We kindly ask for your understanding.

-

See also
-What can I do to support the development of Greenshot?

+ +Currently, there is no way to turn this off. If you cannot live with it doing so, we recommend using the ZIP distribution instead of the installer. + +There are two reasons for which we open the browser window after the installation: + +* We can inform you if you really have the latest version, which is not the case more than you can imagine, and can also inform you of any huge issues with the installed version. +* Please remember: Greenshot is free of charge, and the program itself is free of advertising or nagging. There are only few ways to generate at least a *little* income to cover our expenses, namely donations and website advertising (which needs traffic to work). +For Greenshot it's crucial that people know (and visit) [getgreenshot.org](https://getgreenshot.org). We kindly ask for your understanding. + +**See also** + +[What can I do to support the development of Greenshot?](/faq/what-can-i-do-to-support-the-development-of-greenshot) diff --git a/_faqs/2013-01-27-what-can-i-do-to-support-the-development-of-greenshot.markdown b/_faqs/2013-01-27-what-can-i-do-to-support-the-development-of-greenshot.markdown index 1a339c7e3..ed6b0afcd 100644 --- a/_faqs/2013-01-27-what-can-i-do-to-support-the-development-of-greenshot.markdown +++ b/_faqs/2013-01-27-what-can-i-do-to-support-the-development-of-greenshot.markdown @@ -6,6 +6,8 @@ title: What can I do to support the development of Greenshot? tags: [] --- -

There are several ways to show your appreciation for Greenshot, Paypal, Flattr, direct transfer or the Amazon affiliate program.

-

Greenshot is free of charge and free of ads, however some of our costs are covered by website advertising. If you are using adblocking software, you can do us a favor if you disable it for getgreenshot.org.

-

Also: spread the word! Let people know that you like Greenshot, tell your colleagues, friends, family, fellow students. And all those other folks at Facebook, Google+, Twitter, etc. of course.

+There are several ways to [show your appreciation for Greenshot](/support/), Paypal, Flattr, direct transfer or the Amazon affiliate program. + +Greenshot is free of charge *and* free of ads, however some of our costs are covered by website advertising. If you are using adblocking software, you can do us a favor if you disable it for [getgreenshot.org](/). + +Also: spread the word! Let people know that you like Greenshot, tell your colleagues, friends, family, fellow students. And all those other folks at Facebook, Google+, Twitter, etc. of course. diff --git a/_faqs/2013-03-03-do-i-have-to-pay-for-using-greenshot.markdown b/_faqs/2013-03-03-do-i-have-to-pay-for-using-greenshot.markdown index f2c375637..739dc62f9 100644 --- a/_faqs/2013-03-03-do-i-have-to-pay-for-using-greenshot.markdown +++ b/_faqs/2013-03-03-do-i-have-to-pay-for-using-greenshot.markdown @@ -6,5 +6,6 @@ title: Do I have to pay for using Greenshot? tags: [] --- -

Greenshot is free in terms of the GNU General Public License (GPL). Basically, that means that end users may use this program free of charge for private as well as commercial purposes. This is probably the case for the large majority of use cases.
-Restrictions apply e.g. with regard to modification, derivation and redistribution of the program's source code. Please have a look at the licence text of the GPL; if you are not sure about its meaning, you should probably consult your lawyer, as we cannot give legal advice.

+Greenshot is free in terms of the [GNU General Public License (GPL)](https://en.wikipedia.org/wiki/GPL). Basically, that means that end users may use this program free of charge for private as well as commercial purposes. This is probably the case for the large majority of use cases. + +Restrictions apply e.g. with regard to modification, derivation and redistribution of the program's source code. Please have a look at the licence text of the GPL; if you are not sure about its meaning, you should probably consult your lawyer, as we cannot give legal advice. \ No newline at end of file diff --git a/_faqs/2013-04-16-what-exactly-does-the-exe-installer-do.markdown b/_faqs/2013-04-16-what-exactly-does-the-exe-installer-do.markdown index f193ad36a..7f686ac29 100644 --- a/_faqs/2013-04-16-what-exactly-does-the-exe-installer-do.markdown +++ b/_faqs/2013-04-16-what-exactly-does-the-exe-installer-do.markdown @@ -6,20 +6,24 @@ title: What exactly does the exe installer do? tags: [] --- -

The Exe Installer does the following things:

-
    -
  1. check pre-requisites (.NET 2.0 or higher)
    2. -
  2. display the license, ask where and what to install
    3. -
  3. uninstall any previously installed Greenshot
    4. -
  4. copy all the Greenshot files, including selected languages and plugins, to Program files\Greenshot (the actual path depends on 32 or 64 bit OS)
    5. -
  5. create shortcuts and a un-installer
    6. -
  6. use ngen on the installed application, which should improve the performance (this takes a while)
    7. -
  7. create a startup registry entry
    8. -
  8. open our website with thank-you etc
    9. -
  9. start Greenshot (if selected)
    10. -
-

Except the startup registry there are no registry entries changed.

-

Our installer is created with Inno Setup, and details on the possible installer parameters can be found here: http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html

-

See also:
-In which cases should I use the ZIP package instead of the installer?
-Are there any dependencies to other software / frameworks?

+ +The Exe Installer does the following things: + +1. check pre-requisites (.NET 2.0 or higher) +2. display the license, ask where and what to install +3. uninstall any previously installed Greenshot +4. copy all the Greenshot files, including selected languages and plugins, to `Program files\Greenshot` (the actual path depends on 32 or 64 bit OS) +5. create shortcuts and a un-installer +6. use [ngen](http://en.wikipedia.org/wiki/Native_Image_Generator) on the installed application, which should improve the performance (this can take a while) +7. optionally create a startup registry entry +8. open our website with thank-you, and check if the installed version is the most recent. +9. start Greenshot (if selected) + +Except the startup registry there are no registry entries changed. +Our installer is created with Inno Setup, and details on the possible installer parameters can be found here: [http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html](http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html) + +**See also:** + +[In which cases should I use the ZIP package instead of the installer?](/faq/in-which-cases-should-i-use-the-zip-package-instead-of-the-installer/) + +[Are there any dependencies to other software / frameworks?](/faq/are-there-any-dependencies-to-other-software-frameworks/) diff --git a/_includes/tickets.html b/_includes/tickets.html deleted file mode 100644 index e6fee3076..000000000 --- a/_includes/tickets.html +++ /dev/null @@ -1,7 +0,0 @@ -

Got Feedback or Bugs?

-First, please have a look at our FAQ and help pages.

-

\ No newline at end of file diff --git a/pages/tickets.markdown b/pages/tickets.markdown index 72336aae3..2ffd1aa3d 100644 --- a/pages/tickets.markdown +++ b/pages/tickets.markdown @@ -6,5 +6,11 @@ categories: [] comments: [] tags: [] --- +First, please have a look at our [FAQ](/faq) and [help](/help) pages. -{% include tickets.html %} +If that didn't help, maybe the following will: + +* Report a [bug](https://greenshot.atlassian.net/browse/BUG) +* Suggest a [feature](https://greenshot.atlassian.net/browse/FEATURE) +* Ask a [support question](https://greenshot.atlassian.net/browse/SUPPORT) +* Ask technical questions at [super user](http://superuser.com/questions/tagged/greenshot/)